The Customer Intelligence and Experience Revolution

AI is transforming the world as we know it. In financial services, the promise of today’s breakthroughs is not just efficiency. In the age of the millennial customer, AI is also driving personalisation. Consumers are no strangers to smart assistants and digitisation, but what does the future of financial services hold? Learn how AI and data analytics are driving transformation from back to front office for inclusive financial services.

Moderator: Ram Lakshminarayanan, Partner, KPMG Singapore
• Al-Noor Ramji, Group Chief Digital Officer, Prudential
• Bonghan Cho, Member of the Board of Directors, DBS Group Holdings & DBS Bank and Founder & Chief Executive Officer, Equalkey Corp.
• Brad Wiskirchen, Chief Executive Officer, Kount
• Jim Heinzman, Executive Vice President, Financial Services Solutions, ThetaRay Inc